Shipping policy

Last Updated: October 28, 2026

Thank you for shopping at Kirselyn. Below is our shipping information for all orders placed on Kirselyn.us.

1. Processing Time All orders require 1–3 business days for processing before shipment. Processing time does not include weekends and US public holidays.

2. Shipping Time & Delivery We ship from the United States. Standard shipping usually takes 5–8 business days after dispatch. Expedited shipping options, if available, will show estimated delivery time at checkout. Delivery time is an estimate and cannot be guaranteed due to carrier delays, weather, or customs issues.

3. Shipping Cost Shipping fees are calculated and displayed at checkout based on item size, weight and destination. We may offer free shipping promotions from time to time.

4. Shipping Address Please double-check your shipping address before payment. We are not responsible for packages lost or returned due to incorrect or incomplete addresses provided by customers. If you need to modify your address after ordering, please email support@kirselyn.us within 24 hours of purchase. Changes after shipment cannot be made.

5. Tracking Once your order ships, you will receive a shipping confirmation email with tracking number. You can track your package on the carrier’s official website.

6. Lost or Stolen Packages Once the carrier marks the package as “delivered”, Kirselyn is not liable for lost, stolen or missing packages. We recommend checking your porch, mailbox, building management office, or contacting the local carrier first.

7. Contact If you have shipping questions, reach us at support@kirselyn.us. Kirselyn 337 South Dr Severna Park, MD 21146 United States Phone: +1 623 343 6075 Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time / CT)